Day 2
13:30
14:00
Turbine Hall
Rails
Talk
Settle 27
Pay by bank, finally
Conversion, refunds and disputes: the numbers from a year of pay-by-bank at 2,000 merchants.
Abstract
Ferro Pay switched on pay-by-bank for 2,000 merchants a year ago. Imani Okafor shares the numbers: conversion against cards, refund times, dispute rates and the customer segments that adopted it first.
She ends with the two changes to refunds that would make pay-by-bank a default option at checkout.
Best for
Founder, Bank
On stage